Urgent Care

An American Sickness
How Healthcare Became Big Business
and How You Can Take It Back
Elisabeth Rosenthal
Penguin Press, 416 pages

Reviewed by Mike Coglan  |  September 22, 2021

Reading An American Sickness, by doctor and journalist Elisabeth Rosenthal, was a difficult yet eye-opening exercise. I have been in the healthcare industry for 40 years. For many years I worked in administration at a hospital and in Blue Cross plans in two states. Then I made a career change—and now I care for the health of souls.

I used to have an idealistic fascination with free market economics. Even after my career change, I believed that a uniquely American healthcare system could be developed—one that harnessed the economic forces of competition to provide excellent, reasonably priced healthcare for all responsible citizens.

I was wrong.

Healthcare costs in our country top $3 trillion annually, which is 18 percent of our GDP. That is nearly twice what other developed countries pay. Perhaps the cost would be justified if the outcomes were also better than other countries. But that is not the case. Not by a long shot.

Rosenthal provides a tour through the complex aspects of our current system, interspersed with human stories that reveal the consequences of medical failures. She details the history and current profit incentives of insurers, hospitals, doctors, pharmaceutical companies, and others. The tour leads to an undeniable conclusion: Our healthcare delivery system is a mess.

Our poor performance is not just bad business. It is a moral scandal due to a disproportionate effect on the poor. Those with limited or no access to this system are prone to postpone care, decline needed treatment, and experience a higher rate of premature death. As Christians we are especially called to care for sick and otherwise disadvantaged people just as we would care for Christ himself. Throughout the Gospels, we see signs of God’s kingdom that include the blind who see, the lame who walk, the deaf who hear, and disease is banished. This is an issue where the church must have a voice and begin to understand the problem.

The healthcare industry is a not a free market where consumers vote with their dollars. It is in fact a network of self-serving entities that are mostly immune to market pressures. Corporate culture overshadows human virtue to produce what Rosenthal calls ten “economic rules of the dysfunctional medical market”:

  1. More treatment is always better.
  2. A lifetime of treatment is preferable to a cure.
  3. Amenities and marketing matter more than good care.
  4. As technologies age, prices often rise rather than fall.
  5. There is little or no free choice.
  6. More competitors vying for business often drive prices up, not down.
  7. Economies of scale do not lead to lower prices.
  8. There is no such thing as a fixed price for a procedure or test.
  9. There are no standards for billing.
  10. Prices will rise to whatever the market will bear.

Rosenthal repeats these rules often as she exposes the dysfunctional machinery of American healthcare. By the end I wasn’t interested in her practical suggestions for controlling the costs of my own personal care. I was interested in chapter 12 which outlines how other countries operate, all of which provide universal coverage at lower cost per capita, and with superior outcomes. Any of these options is preferable to our current unsustainable system.

Healthcare needs to be treated as a public good instead of a commodity. Universal coverage is an ethical imperative and will soon be an economic emergency. I think Americans will eventually come to a logical and moral consensus on this.

But I might be wrong.

About the Reviewer

Mike Coglan is the senior pastor at Community Covenant Church of Kearney, Missouri. He is also a writer, speaker, and vice-president of the Arctic Broadcasting Association serving western Alaska and the Russian Far East. He and his wife, Laura, enjoy adventures with their dog Kenai, a black and blonde German shepherd.

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  1. Great review on a super important topic! There is a documentary film on the American health system with a similar theme called “Escape Fire.” It is on-partisan, released in 2012 (but still very pertinent), and well worth the watch. Available on a few streaming services like Amazon Prime free or YouTube for $3.99.

    I do agree with the reviewer Pastor Mike Coglan that health care will become a national emergency. When this will happen and the outcome of that emergency in my opinion is uncertain. I also agree that universal coverage is part, and only part, of the solution (e.g. our health care system is broken at multiple levels).

    As a recently retired family physician I have lived in the trenches and the challenges of providing health care. For 25 years I have also been engaged on a part-time basis on faith-based health care for the poor in my community. This effort led to the development of health ministries as carried out in the local church on behalf of all the church’s parishioners.

    Matthew 9:35 is a summary statement on the 3 ministries of Christ – teaching, preaching, and healing, including the healing of ALL kinds of diseases. I firmly believe there is something very meaningful the local church can do in the healing of all kinds of diseases. And not to duplicate what is done by the health care system but to supplement. I see engaging in these these ministries at the local church level as what my pastor would say is “the next obedient step.” Perhaps once we take this step, and more fully model the whole ministry of Christ, we will then have something of value to offer on behalf of the public good.

    1. I couldn’t agree with you more, Mike. Glad to see an American physician agreeing that the “system”, if you can call it that, is broken beyond repair. Greed reigns. Lord have mercy!

  2. Does the US health system provide better high end health treatment and care in relational to general and practical care? It seems the data shows that special care is far better in US than in most other countries.

    1. I’m sure that’s true. Some of the best medical service in the world is available only in the U.S. But I don’t think it’s sustainable or reasonably accessible to the poor.

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